How to complain
Write to Daniel Gray and say what happened, and what you would like us to do.
- Email Daniel@Graystonepropertyinvestments.com
- Or post a letter to Graystone Property Investments Ltd, 4 Dare Road, Cwmdare, CF44 8UB
What happens next
We acknowledge your complaint within 3 working days.
We send a full response within 15 working days.
If you are still unhappy
You can refer the complaint to the Property Redress Scheme. They are independent of us. We are a member, membership number PRS056497.
You can usually do this within 12 months of our final response. Their website is www.propertyredress.co.uk.
